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Terms and Conditions - Residential and Commercial Cleaning Services

Welcome to the Terms and Conditions of A&R Cleaning Solutions, a provider of residential and commercial cleaning services. Please read the following terms carefully before hiring our services. By using our services, you agree to these terms in their entirety.

1. Services Provided:

  • A&R Cleaning Solutions offers residential and commercial cleaning services, including but not limited to: general cleaning, kitchen cleaning, bathroom cleaning, office cleaning, shop cleaning, and other commercial spaces as requested by the client.
  • All services are performed by trained and qualified professionals from A&R Cleaning Solutions.

2. Scheduling:

  • Services can be scheduled through our website, phone, or app.
  • We recommend that clients schedule services in advance to ensure availability.

3. Fees and Payment:

  • Service fees are based on the size of the area to be cleaned, the extent of services requested, and the frequency of cleaning.
  • Payment must be made at the time of service, unless otherwise agreed upon in advance.
  • We accept payments in cash, bank transfer, or credit card.

4. Cancellation and Rescheduling:

  • Clients may cancel or reschedule services up to 24 hours before the scheduled time without any penalty.
  • Cancellations or rescheduling made within 24 hours of the scheduled time may be subject to a cancellation fee.

5. Liability and Safety:

  • A&R Cleaning Solutions is committed to performing services to the highest standard of quality and professionalism.
  • We are not liable for damages to fragile or valuable items during cleaning, unless it is the result of gross negligence on the part of our employees.
  • All our employees undergo background checks and are trustworthy, ensuring the safety of your residential or commercial premises.

6. Feedback and Complaints:

  • We encourage clients to provide feedback on our services so that we can continue to improve.
  • Any complaints must be communicated to A&R Cleaning Solutions within 24 hours of the completion of services so that we can investigate and resolve the issue promptly.

7. Changes to Terms and Conditions:

  • We reserve the right to make changes to these Terms and Conditions at any time, with prior notice to clients.
  • Continued use of our services after changes signifies acceptance of the new Terms and Conditions.

By hiring the services of A&R Cleaning Solutions, you agree to these Terms and Conditions. If you have any questions or concerns, please contact us. We appreciate your choice of A&R Cleaning Solutions for your residential and commercial cleaning needs.